Every section has a formal bit and a no-nonsense "what this actually means" bit. No legalese fog.
Last updated: 2026-07-05
If you never contact us, we hold nothing about you — the site itself doesn't collect visitor data. When you do write, we keep your name, the address you wrote from, and the message, purely to respond and follow up properly. That information isn't shared, traded, or fed into any marketing system. We delete stale correspondence on a rolling basis, generally within a year of the last exchange. On request we will export, correct, or erase everything we hold about you within thirty days, and you're free to involve your local data protection authority if anything seems wrong.
Kelp Lab Core uses your information to fulfil orders, improve recipes and tell you about things you actually asked to hear about.
You can request a copy of everything we hold on you, ask for any of it to be corrected, withdraw consent for processing, or have your records deleted entirely. We will handle any reasonable request within thirty days without charge. You also have the right to ask for your data in a portable, machine-readable format so you can move it elsewhere. If we ever disagree with you about how something has been handled, you have the right to raise it with your local data-protection authority.